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Age Policy
Spa treatments are available for guests ages 16 and over. Guests under the age of 16 must be accompanied by a parent or guardian.
Medical & Wellbeing
Please inform us of any medical needs, physical conditions, or ailments that require our attention. For your safety, and the safety of our staff, we strongly discourage alcohol consumption prior to spa treatments, immediate sun exposure following skincare therapy, and shaving before or after exfoliation.
Spa Arrivals
We invite our guests to arrive early to enjoy the spa facilities. Our services begin and end on time, late arrivals may impact the length of your service.
What to Bring
For your comfort and privacy we provide you with a luxurious robe and slippers during your visit. A spa locker will also be provided to store your personal belongings. We regret we are not responsible for loss or damage to personal belongings.
Cancellation Policy
Your appointment is reserved exclusively for you. If you need to change or cancel your appointment we require a minimum of 24 hour’s notice or your service will be charged in full.
Cellphones
Please respect our tranquil environment and avoid using your cellphone.